Don’t let a small scratch leave you out of pocket

CAR HIRE
EXCESS INSURANCE

Enjoy your rental with added protection against unexpected excess costs.

Maximum excess policy limit

6x Platinum Award Winner

Claims Paid

Average time to pay completed claims

World-class Underwriter

Excess reimbursement and CDW cover

Rental contracts normally include insurance known as a Collision Damage Waiver (CDW), which then leaves you responsible for the excess. Eversure reimburses these excess charges after you have paid the rental company, subject to the policy terms and limits. If hiring in the U.S. and Canada this isn’t always the case, so we can offer CDW cover up to a value of USD 50,000.

What’s covered by Car Hire Excess Insurance?

We cover rental excess charges, with additional benefits depending on your policy. Check the geographical limits to see where cover is available.

Check the quote and documents before purchasing for the full list of benefits, limits, and exclusions.

  • Excess reimbursement–Up to £10,000
  • Accidental damage, fire, theft and vandalism
  • Vehicle exterior damage–Covers eligible damage to the windscreen and other auto glass, tyres, roof and underbody.
  • Towing costs up to £1,000
  • Rental-company administration or loss-of-use charges charges
  • Personal possessions up to £300–Cover includes a £75 single-item limit.
  • Lockout and key cover up to £500–Includes locksmith charges up to £100.
  • Misfuelling up to £1,000
  • Curtailment of rental up to £300–Subject to a £30 daily limit.
  • Drop-off charges up to £300
  • Road-rage and car-jacking up to £1,000

Optional extras*

  • Optional Collision Damage Waiver up to USD 50,000–Available for rentals in the USA and Canada.
  • Own-country cover–Cover for cars rented in the UK
  • Variable hire term–31 or 62 days for annual policies
  • Family cover–Immediate family can hire independently in their own name 

*For all core cover and optional extras, benefits, limits and exclusions apply. Check your policy documents. 

  • No Collision Damage Waiver (CDW)
  • Excluded destinations
  • Ineligible vehicles
  • Rental outside the policy dates or selected hire term
  • Non-UK residents
  • Cover bought too late
  • Ineligible drivers
  • Unlicensed hire companies and car sharing schemes
  • Off-road driving
  • Damage to a third party
  • Breach of the rental agreement

Not a UK resident?

The current Eversure product is for UK residents. EU residents go to our sister company, Cover4Rentals.

Single-trip cover

Choose single-trip cover for one trip, whether you hire once or several times. Cover is for one lead driver, with a maximum trip duration of 180 days.

Annual multi-trip cover

Choose annual cover if you expect to hire cars more than once during the policy year. Select a maximum of 31 or 62 days for each rental agreement. Optional family cover can also protect eligible family members when they hire cars in their own name under the same policy.

Compare your options

When choosing between single-trip and annual cover, consider how often you expect to hire, how long each rental will last, who needs cover and the prices quoted to you.

How car hire excess insurance works

Car Hire Excess Insurance works on a reimbursement basis. You pay the rental company first, then claim the charges back after.

Choose your cover

Select European or Worldwide cover depending on where you are hiring. If hiring in the USA and Canada, optional CDW cover up to USD 50,000 can be added.

Then choose single-trip or annual cover. For annual policies, select a 31 or 62-day maximum rental length. Annual will also give the option for individual or family cover. Family cover can protect immediate family members when they hire as the lead driver under the same policy.

You will then have to input your personal details, and you will be given the option for own-country cover.

Review the limits, conditions and exclusions attached to each option.

Before your rental starts

Purchase cover before the rental agreement begins and make sure it covers the full rental period.

Confirm the driver(s) meets the age, residence and licence requirements, and that the rental car is within the policy limits, hired from an eligible licensed rental company or car club, and used within the geographical area covered by your policy. 

Please see the policy wording for details

Review the benefits, exclusions and limitations

Review the cover provided, reimbursement limits, optional benefits and key exclusions shown in your quote and policy documents.

Check these carefully before purchasing to make sure the policy is suitable for your rental.

Purchase your chosen policy

Following a purchase, your certificate will confirm your cover type, policy dates, geographical area, selected options and applicable limits. Your documents will be emailed to you and can also be accessed through MyAccount.

Keep your policy documents somewhere accessible in case you need to refer to your cover or make a claim.

At the rental desk

Before you collect the car, make sure your cover is already in place and keep a clear record of the vehicle’s condition.

  • Buy your policy before the rental agreement starts, or your cover may be invalid.
  • You do not need to tell the rental company you have separate excess cover or buy their additional cover if they say our excess insurance is not accepted.
  • They may still require a card or deposit for damages
  • Thoroughly photograph/video the car from all sides, including the wheels, glass, interior and any existing damage.
  • Keep the rental agreement, inspection report and photos until the rental ends.
If the car is damaged, lost or stolen

Follow the rental agreement and report the incident to the rental company and any relevant authority. You will be required to make payment to the hire company before submitting a claim with us.

Thoroughly photograph/video the car from all sides, including the wheels, glass and interior, documenting any and all damage.

If you need to make a claim
  • Pay the rental company charge where required 
  • Keep the rental agreement and final rental invoice 
  • Keep the damage report, repair invoice or estimate and proof of the amount charged 
  • Keep photographs and police documentation where relevant 
  • Submit the claim using our claim form
  • Provide any additional supporting documents requested 

Once a valid claim is approved, Eversure reimburses eligible charges up to the relevant policy limit.

Keep your policy up to date

Adjustments
If your circumstances change, update your policy so that it continues to reflect the correct details.

This may include changes to your rental dates, destination, cover type, driver details or optional cover.

Requested changes do not take effect until Eversure has confirmed them. An admin fee may apply for mid-term adjustments.

Cancellations
If you need to cancel your policy, please refer to your policy documents for the applicable cancellation terms.

Please use our contact form for adjustments and cancellations.

Sort your excess cover before you collect the car.

Buy ahead and avoid making the decision under pressure at the rental desk.

Frequently asked questions

Answers to the questions people ask us most.

Read our useful guides

Guidance to help you understand rental agreements, inspect a hire car, compare excess options and prepare the documents needed if something goes wrong.

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